Email Domain Verification

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Hi everyone. Due to the feedback we've received regarding issues encountered during the email domain verification process, Plexins has put together this article based on common user domain verification problems. The article is brief, aiming to guide you through the domain verification steps using the simplest and most direct method.

Step 1

To begin, access Plexins and navigate to the email section within the settings. Enter your subdomain (for example, send.helloplexins.com).

Example: The intended sending domain is send.helloplexins.com. "Send" is the subdomain, and "helloplexins.com" is the main domain.

Step 2 Updating DNS Records

The Plexins system will generate your DNS records for you: (see the example below).

Next, you'll need to access your domain provider and add the generated CNAME record to your DNS settings. Here, Plexins will guide you through DNS configuration separately for the four major domain providers.

GoDaddy

If your domain provider is GoDaddy, you can refer to the detailed tutorial in this article: GoDaddy DNS Verification Tutorial

AWS

If your domain provider is AWS (Amazon Web Services), please follow the detailed instructions in this article: AWS DNS Verification Tutorial

Ali Cloud

If your domain provider is Ali Cloud, please follow these steps to add DNS records:

Step One: On the Alibaba Cloud homepage, locate the "Domain Name System (DNS)" section and click on "Domain DNS Settings."

Step Two: According to the DNS records generated by Plexins, add the corresponding details in each section. Then click on "Save."

*Please note: In the "Host Record" field, your domain provider has already set the domain name suffix for you. You only need to copy and paste the domain name prefix from the DNS record Plexins generated for you. For example, if the DNS record is "mk.plxns.vip," you only need to copy and paste "mk" into the "Host Record" field.

After completing these steps, the DNS records for your domain at Alibaba Cloud should be updated. Plexins will utilize this information for domain verification.

Tencent Cloud

If your domain provider is Tencent Cloud, you can refer to the following steps to add DNS records:

Step One: Within your Tencent Cloud account, locate and click on "Add DNS Record."

Please note that specific steps might vary slightly depending on Tencent Cloud's interface updates. The general idea is to find the option to add a new DNS record.

If you encounter any difficulties or changes in the interface, it's recommended to consult Tencent Cloud's official documentation or support for the most accurate instructions.

Step Two: According to the DNS records generated by Plexins, add the corresponding details in each section. Then click on "Save."

If your domain provider is not one of the four mentioned above, we have also prepared tutorials for configuring DNS records with other popular domain providers. You can click the links below to navigate and view those instructions:

Step 3 Verifying the Successful Setup

Once you have updated the records with your domain provider, return to Plexins and click on the "Verify" button. This will finalize the setup of your custom domain.

Next, you can proceed to add email addresses using your custom domain. You can add up to 20 email addresses here, including addresses that are not associated with the domain.

Click to add Email address, input your email address, click "Verify," and you've successfully added an email address with your branded domain.

These are the detailed steps for domain verification.

If you'd like to learn more about domain verification, you can click to view this article.

If you have any questions, feedback, or need further assistance with domain verification, please feel free to reach out to our customer support team. We're more than happy to help you with any inquiries.